A clean reputation promotes trust. If you are looking for long-term relationships with others, reputation analysis will help you avoid undesirable situations and maintain a positive perception.
Audience research in social networks. Social media provides a deep understanding of the needs, preferences and expectations of your target group. This knowledge allows you to create
more targeted and relevant content, strengthening the connection with the audience, increasing brand loyalty.
As you can see below, the mall in Dubai does not handle negativity. This can have a bad effect on the growth of potential customers. They will see this and go to another shopping center.