How we fully automated E-commerce business and received 50 organic leads
[ case ]
Derwaas General Trade is a B2B e-commerce, helping customers to choose and deliver goods from China. Advantages are trusted manufacturers and own expert system
Request
Сlient
Сlient came with a request for attracting more people to make sales. They needed a unique promotion strategy for B2B
Derwaas General Trade
[ who are ]
Goal
Launch completely new social media strategy to increase the amount of clients and start getting requests with our advertising work
Visual
[ banners ]
Our promotion funnel
[ strategy ]
Messages campaigns. We started message campaigns with offer for the UAE audience
Retargeting. Retargeting campaigns for those who was engaged with account, ads, sent messages etc
Branding and retargeting campaign, to remind them about you
META ads: audience looking for suppliers from China
Close objections + Lead to DM: looking through the content - close objections
Lead to DM: banner campaign with offer
Requests
First try: not qualified requests
[ banners ]
We started with simple static banners with call-to-action to Leave a message. The number of messages: 24 messages in total ~4 orders in total
So we faced with the problem that we need a new type of hypothesis for the next testing
We decided to organize a Brainstorm session with all of our targetologists to generate new fresh ideas that will help us to gain more messages and make them more quality
[ BRAINSTORMING ]
Brainstorm results
[ BRAINSTORM]
Turn all type of content to Arabic to increase audience size and it’s engagement Changing audience interests and using look-alike audiences More attention to a promotion website with leadform, starting Google Analytics More Instagram Reels with messages conversion
Results in a week after
101 messages
11 call leads
14.5 AED per message
Messages
[ results ]
34 form fillings
Website form
Results in 4 days after launch
104 messages
[ results ]
Cost per Message: AED 5.7
Starting automation progress
[ strategy ]
The company didn’t have enough employess for sorting all messages and leadform invoices manually, so we’ve started an automation progress
Starting automation progress
[ strategy ]
We started with setting up a CRM-system for sorting and visual represenation of lead’s path. Admiring the fact of lack of human recources, this fact rapidly decrease the time
Starting automation progress
[ strategy ]
Next step was developing a chat-bot, connected to Instagram. The form includes all the information required for call-ready client