[ CASE ]Meta AdsFacebookInstagramInstagram Reels3D TilesB2B + B2CDubai · UAE

How WGG Agency Generated 300+ Leads for a Tiles Company in 4 Months, With a Total Sales Amount of AED 84,000

A UAE tile maker with no digital presence and no sales: we built an education-first Instagram, let organic reels prove the category, then tested Meta Ads on interior designers and property owners until both audiences started buying.

614Kimpressions
1K+new followers
AED 84,000in sales
Dorci 3D Tiles
Ad spendAED 10,000
SalesAED 84,000×8.4
[About the client]

Meet Dorci 3D Tiles

The only 3D marble and limestone tile maker in the GCC

Dorci 3D Tiles is a UAE-based client that came to us with no digital presence and no sales. Over four months, we took the brand from zero to more than 80,900 accounts reached, over 1,000 followers and 30+ sales worth AED 84,000.

4months of work
80,900+accounts reached
1,000+new followers
30+confirmed sales
What the product already had going for it
Water-resistant
Fire-resistant
UV-resistant
Made in the UAE
×××
×××
[The challenge]

Starting from zero

Dorci had no Instagram presence, no visual identity and no audience familiar with the category. Because 3D tiles were unfamiliar in the GCC, the first task was not to sell, but to teach the market that the product exists.

01Problem 01

No Instagram presence

The brand had no account to build on and no content to show.

0 followers · 0 posts
Solution 01

An account built from scratch

We rebuilt the account around education: format explainers, style guides and lifestyle reels showing installed tiles.

Result
814 followers · 68 postsInstagram account at the time of the report
02Problem 02

No visual identity

There was no recognisable look that would make the product stand out.

No recognisable look
Solution 02

Installed tiles as the visual signature

Style guides and lifestyle reels showed the tiles in real interiors, so the feed itself explained what a 3D wall looks like.

Result
24,576 + 44,090organic reach + paid reach
03Problem 03

A category nobody knew

3D tiles were unfamiliar in the GCC, so the audience first had to learn what they are.

Category awareness: low
Solution 03

Teach first, sell second

Content answered the questions a new category raises, like “What does 3D tiles really mean?” and “Plastic or marble tiles?”, focusing on durability, installation and design options.

Result
60 new DMsbefore any hard sales push · 4.31% engagement rate
Dorci Instagram account
Dorci 3D Tiles Instagram account rebuilt around education
Our solution

An account built around education

The goal was simple: help people understand 3D tiles before asking them to buy.

814followers
68posts
Organic reach 24,576Paid reach 44,090
[Organic growth]

Reels first, ads later

Organic growth through reels. Before any significant ad spend, organic reels became the strongest discovery channel. In the first two months they brought in 612 new followers and 24,576 organic reach, and one reel alone added 38 followers. It was proof that short-form video deserved real creative investment.

612new followers in 2 months
24,576organic reach
38followers from one reel
Organic growth through reels
Instagram notifications and reel insights from the organic phase
Illustration · reel notifications
    What the audience responded to
    >
    DurabilityInstallationDesign options
    Polished product shots
    “What does 3D tiles really mean?”
    “Plastic or marble tiles?”
    [Content that resonated]

    Answers beat polished shots

    The content that worked best focused on durability, installation and design options rather than polished product shots alone. It answered the real questions a new category raises.

    4.31%engagement rate
    17.2Kaccounts reached by the top reel
    60new direct messages before any hard sales push
    [Watch]

    Reels that did the teaching

    A look at the short-form videos behind the campaign: explainers and installed-tile reels that taught the market what 3D tiles are before ads asked anyone to buy.

    Dorci 3D Tiles reel 01
    REEL 01Dorci 3D Tiles
    Play
    Open video in a new tab
    Dorci 3D Tiles reel 02
    REEL 02Dorci 3D Tiles
    Play
    Open video in a new tab
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    [Paid advertising]

    Launching ads on Meta

    Dorci's ad account was brand new, with no history for the algorithm to optimise on. We treated that as a clean start: every signal Meta learned came from campaigns we built phase by phase.

    01Phase 1

    Visibility & trust

    Prioritize traffic and visibility: bring people to the profile and build trust before asking for a purchase.

    Step 1
    02Phase 2

    Audience tests

    Interior designers (B2B) first, then property owners aged 25–54 (B2C) with lookalikes and sharper creatives.

    Steps 2–4
    03Phase 3

    Scale what converts

    Both audiences in parallel once each had produced confirmed orders, until demand outpaced the client's capacity.

    Steps 5–6
    [Implementation process]

    Six steps from traffic to sales

    01

    Turning Traffic Into Followers

    The first paid phase brought visitors to the profile and turned them into followers.

    02

    Testing B2B: Interior Designers

    Four campaigns for interior designers produced reach, conversations and leads, but slow deals.

    03

    A Highly Engaged Audience, But No Sales Yet

    Every visibility metric rose sharply, but none of it had become a confirmed order.

    04

    Shifting to B2C and Getting the First Sales

    Property owners aged 25–54 and sharper creatives delivered the first confirmed sale.

    ★ First sale
    05

    B2B Starts Converting Unexpectedly

    Running both audiences in parallel gave Dorci two paths to revenue.

    2 paths
    06

    Demand Outpacing the Client's Capacity

    Leads and meetings piled up so fast that the client asked to pause the ads.

    4+ a day
    01
    Step 1

    Turning Traffic Into Followers

    180profile visits
    67of them followed
    5,818reach
    171interactions
    Paid traffic

    Visibility first

    The first paid phase focused on traffic. Instagram profile visits reached 180, and 67 of those visitors followed. Reach hit 5,818 and interactions reached 171.

    The brand had gained visibility, but there were still no real conversations with buyers.

    From the campaign dataVisit → follow
    Profile visits
    180
    Followed
    67
    Buyer conversations
    not yet
    Turning traffic into followers
    Step 1 in Ads Manager and Instagram insights: profile visits, reach, interactions and follows
    + + +
    + + +
    02
    Step 2

    Testing B2B: Interior Designers as the First Lead Target

    4campaigns
    27,677reach
    1,264messaging conversations
    B2B test

    Leads arrived. Deals moved slowly.

    Four campaigns targeted interior designers. They generated 27,677 reach and 1,264 messaging conversations, and leads began to arrive.

    But the client's feedback was clear: designer-sourced deals moved slowly. Each needed several internal approvals and often waited on the designer's own client to respond.

    Illustration · deal pathHow a designer deal moved
    Interior designerlead arrives
    Internal approvalsseveral rounds
    Designer's clientwaits for a reply
    Dealcloses slowly
    Long cycleLeads were real, but each deal took several hand-offs to close.
    Campaign statistics
    Ads Manager: the four interior-designer campaigns, 27,677 reach and 1,264 messaging conversations in total
    03
    Step 3

    A Highly Engaged Audience, But No Confirmed Sales Yet

    100,519views
    30,091reach
    1,652profile visits
    322follows
    968interactions
    Visibility check
    Views100,519
    Reach30,091
    Profile visits1,652
    Follows322
    Interactions968
    Confirmed ordersNot yet
    Diagnosis

    Reached, but not yet the buyers

    Every visibility metric rose sharply: views, reach, profile visits, follows and interactions. None of these had yet become a confirmed order.

    The conclusion was clear: the people being reached were not yet the people ready to buy.

    Attentionviews, reach, follows: growing
    Buyersconfirmed orders: not yet
    Highly engaged audience
    Instagram insights for step 3: views, reach, profile visits, follows and interactions
    04
    Step 4

    Shifting to B2C, and Getting the First Sales

    Property ownersaged 25–54
    Lookalikesplus narrower interests
    New creativescustomization, value, price up front
    New audience

    From designers to the people who own the walls

    The next campaigns targeted property owners aged 25–54, using lookalike audiences and narrower interests. The creatives were revised to state customization, value and pricing up front.

    This produced the campaign's first confirmed sale, which the client shared with us on WhatsApp.

    Illustration · targeting switchCampaign setup
    Audience
    Interior designersProperty owners · 25–54
    Targeting
    LookalikeNarrower interests
    Creative
    CustomizationValuePrice up front
    ★
    First confirmed saleshared by the client on WhatsApp
    05
    Step 5

    B2B Starts Converting Unexpectedly

    When the B2C shift produced its first sale, we changed the targeting to run B2B and B2C in parallel. The earlier interior-designer leads then began converting into confirmed orders.

    B2B had not failed, it simply had a longer sales cycle, and Dorci now earned revenue from two paths.

    Illustration · two pathsTwo paths to revenue
    B2Cproperty owners · shorter path
    AED
    B2Binterior designers · longer cycle
    AED
    Both audiences running in parallel, both ending in confirmed orders.
    06
    Step 6

    Demand Outpacing the Client's Capacity

    399,698views
    101,588reach
    6,087interactions
    6,272profile visits
    1,012+follows
    A good problem

    Too many leads to handle

    The client was receiving at least four messages or meetings a day and asked us to pause the ads for five days to keep up with the volume.

    Illustration · daily loadMessages & meetings per day
    Ads paused · 5 days4+ messages or meetings a day
    Demand outpacing capacity
    The client's message asking to pause the ads, and Instagram insights for step 6
    [Results achieved]

    AED 10,000 in.
    AED 84,000 out.

    Over four months, the testing produced a repeatable funnel that worked for both audiences: AED 8.4 in sales for every AED 1 spent.

    Spend vs sales

    Return on ad spend

    ×8.4
    AED 10,000
    AED 84,000
    Total ad spendTotal revenue
    Paid growth

    Step 3 vs Step 6: every metric multiplied

    ×4.0
    ×3.4
    ×3.8
    ×3.1
    ×6.3
    Views100,519 → 399,698
    Reach30,091 → 101,588
    Profile visits1,652 → 6,272
    Follows322 → 1,012+
    Interactions968 → 6,087
    Step 3 · before the B2C shiftStep 6 · B2B + B2C in parallel
    Reach by stage

    From 5,818 to 101,588

    Reach in step 1, step 3 and step 6, as reported in the case: ×17.5 between the first paid phase and the final one.

    5,81830,091101,588 STEP 1STEP 3STEP 6
    [Why it worked]

    Trust first, then the budget

    01

    Organic first, then the budget

    Because the product was unfamiliar, organic content built trust before any spend. Reels brought 612 followers and 24,576 organic reach, so ads later reached people who already understood the category, keeping the cost per result efficient.

    02

    Testing B2B and B2C uncovered the real funnel

    We tested designers and property owners separately, then together. B2B converted more slowly because of internal approvals, while B2C closed faster. Running both at once roughly doubled the paths to revenue.

    03

    Creative built around real objections

    Content answered the questions a new category raises, such as “What does 3D tiles really mean?” and “Plastic or marble tiles?”, instead of generic lifestyle imagery. The gold 3D limestone tile reel was the best-performing B2C creative.

    04

    A lean budget, an outsized result

    AED 10,000 in ad spend delivered AED 84,000 in sales. The sequence: build trust organically, test narrowly, follow the data, and scale only once the funnel is proven.

    614KImpressions
    80,900+Accounts reached
    1,000+New followers
    30+Total orders
    AED 84,000Total revenue
    ×8.4Sales for every AED 1 of ad spend
    × ×
    × ×

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