A UAE tile maker with no digital presence and no sales: we built an education-first Instagram, let organic reels prove the category, then tested Meta Ads on interior designers and property owners until both audiences started buying.

Dorci 3D Tiles is a UAE-based client that came to us with no digital presence and no sales. Over four months, we took the brand from zero to more than 80,900 accounts reached, over 1,000 followers and 30+ sales worth AED 84,000.
Dorci had no Instagram presence, no visual identity and no audience familiar with the category. Because 3D tiles were unfamiliar in the GCC, the first task was not to sell, but to teach the market that the product exists.
The brand had no account to build on and no content to show.
We rebuilt the account around education: format explainers, style guides and lifestyle reels showing installed tiles.
There was no recognisable look that would make the product stand out.
Style guides and lifestyle reels showed the tiles in real interiors, so the feed itself explained what a 3D wall looks like.
3D tiles were unfamiliar in the GCC, so the audience first had to learn what they are.
Content answered the questions a new category raises, like “What does 3D tiles really mean?” and “Plastic or marble tiles?”, focusing on durability, installation and design options.

The goal was simple: help people understand 3D tiles before asking them to buy.
Organic growth through reels. Before any significant ad spend, organic reels became the strongest discovery channel. In the first two months they brought in 612 new followers and 24,576 organic reach, and one reel alone added 38 followers. It was proof that short-form video deserved real creative investment.

The content that worked best focused on durability, installation and design options rather than polished product shots alone. It answered the real questions a new category raises.
A look at the short-form videos behind the campaign: explainers and installed-tile reels that taught the market what 3D tiles are before ads asked anyone to buy.


Dorci's ad account was brand new, with no history for the algorithm to optimise on. We treated that as a clean start: every signal Meta learned came from campaigns we built phase by phase.
Prioritize traffic and visibility: bring people to the profile and build trust before asking for a purchase.
Interior designers (B2B) first, then property owners aged 25–54 (B2C) with lookalikes and sharper creatives.
Both audiences in parallel once each had produced confirmed orders, until demand outpaced the client's capacity.
The first paid phase brought visitors to the profile and turned them into followers.
Four campaigns for interior designers produced reach, conversations and leads, but slow deals.
Every visibility metric rose sharply, but none of it had become a confirmed order.
Property owners aged 25–54 and sharper creatives delivered the first confirmed sale.
★ First saleRunning both audiences in parallel gave Dorci two paths to revenue.
2 pathsLeads and meetings piled up so fast that the client asked to pause the ads.
4+ a dayThe first paid phase focused on traffic. Instagram profile visits reached 180, and 67 of those visitors followed. Reach hit 5,818 and interactions reached 171.
The brand had gained visibility, but there were still no real conversations with buyers.

Four campaigns targeted interior designers. They generated 27,677 reach and 1,264 messaging conversations, and leads began to arrive.
But the client's feedback was clear: designer-sourced deals moved slowly. Each needed several internal approvals and often waited on the designer's own client to respond.

Every visibility metric rose sharply: views, reach, profile visits, follows and interactions. None of these had yet become a confirmed order.
The conclusion was clear: the people being reached were not yet the people ready to buy.

The next campaigns targeted property owners aged 25–54, using lookalike audiences and narrower interests. The creatives were revised to state customization, value and pricing up front.
This produced the campaign's first confirmed sale, which the client shared with us on WhatsApp.
When the B2C shift produced its first sale, we changed the targeting to run B2B and B2C in parallel. The earlier interior-designer leads then began converting into confirmed orders.
B2B had not failed, it simply had a longer sales cycle, and Dorci now earned revenue from two paths.
The client was receiving at least four messages or meetings a day and asked us to pause the ads for five days to keep up with the volume.

Over four months, the testing produced a repeatable funnel that worked for both audiences: AED 8.4 in sales for every AED 1 spent.
Reach in step 1, step 3 and step 6, as reported in the case: ×17.5 between the first paid phase and the final one.
Because the product was unfamiliar, organic content built trust before any spend. Reels brought 612 followers and 24,576 organic reach, so ads later reached people who already understood the category, keeping the cost per result efficient.
We tested designers and property owners separately, then together. B2B converted more slowly because of internal approvals, while B2C closed faster. Running both at once roughly doubled the paths to revenue.
Content answered the questions a new category raises, such as “What does 3D tiles really mean?” and “Plastic or marble tiles?”, instead of generic lifestyle imagery. The gold 3D limestone tile reel was the best-performing B2C creative.
AED 10,000 in ad spend delivered AED 84,000 in sales. The sequence: build trust organically, test narrowly, follow the data, and scale only once the funnel is proven.