Users no longer respond to generic messages. In 2025, they expect brands to know their interests, needs, context, and be able to address them on a first-name basis, even in mass mailings. Hyperpersonalization has become the factor that separates effective marketing from white noise. It is not just a greeting by name, but deep work with data that covers the entire user experience - from the first touch to the repeat purchase.
Today, marketing teams combine the capabilities of AI, CRM, and analytics to create segmented, dynamic campaigns. Thanks to automated chains and behavioral analysis, each client sees content that matches their request or previous interaction with the brand. For example,
Sandler, a company that works in the field of training and leadership, reported a 25% increase in conversions after implementing AI tools to personalize communications.